← Back home

Support

How can we help?

Contact us

Email us and we'll get back to you within a couple of business days.

[email protected]

FAQ

Common questions

How do I mark an episode as watched?+

Open a show, tap the episode, and tap "Mark as watched." To mark a whole season, use the season header menu. Progress syncs across your devices instantly.

How do I change my streaming services?+

Go to Profile → Settings → Streaming Services. The services you pick affect what's shown as "streaming where you have it" on show pages.

How do I make my account private?+

Profile → Edit Profile → toggle Private Account. On private, new follow requests need your approval, and pinned shows / activity are hidden from non-followers. Existing followers stay.

How do I delete my account?+

Profile → Settings → Delete Account. This permanently removes your account, watchlist, ratings, lists, follows, and profile. Deletion is immediate and can't be undone.

Will I get notified when a show I'm watching returns with a new season?+

Yes — by default. Turn it off per-show with the bell icon on any show page, or globally in Profile → Notifications.

Why is a show I follow showing 'not available on any service'?+

Streaming rights change frequently and vary by region. If you know a show is streaming somewhere, tap "Report" on the show page so we can fix it. We sync availability data from TMDB and update regularly.

How do I block someone?+

Tap the three-dot menu on their profile and pick "Block." Blocking hides you and them from each other completely and removes any follows.

Is StreamWorthy free?+

Yes. Everything is free while we're in beta.

Can I use StreamWorthy on the web?+

Not yet — iOS and Android only for now. You can view public profiles and shared lists on the web (e.g. streamworthy.app/u/yourname), but tracking happens in the mobile app.

Still stuck? Email [email protected] with a screenshot and a sentence or two about what you were trying to do. The more specific, the faster we can help.